Policies

Delivery Policy

How Speedway Delivery handles auction pickups and deliveries requested through this portal.

1. Requests and review

This document is a draft prepared for review. It is not legal advice. Speedway Delivery should have it reviewed and approved by a Canadian legal professional before publication.

Every request is reviewed by Speedway Delivery. Our team confirms the arrangement with you before pickup is scheduled.

2. No automatic timelines

Speedway Delivery does not offer customer-selected delivery speeds and does not publish automatic delivery timelines. Timing is confirmed with you for each request.

3. Pickup requirements

Pickup requires that the auction house has released the item and that the invoice details you provided match the item being collected.

If the item is larger, heavier or different from what was described, Speedway Delivery will contact you to revise the arrangement.

4. Delivery area

Speedway Delivery serves customers across Canada where service is available for the requested route.

5. Status updates

Request status is visible in your dashboard and on the Track Delivery page. Statuses are updated by Speedway Delivery and are not live GPS tracking.

Editable placeholder — This document is an original draft for review. Speedway Delivery should have it reviewed and approved by a Canadian legal professional before relying on it. Any text marked as a placeholder must be completed with verified business information.